Spring 2009 Syllabus and Course Guide:

ITEDU 510
Technology: Use & Assessment (Online)

Department of Technology
Ball State University
Muncie, Indiana, USA
This document can be found at: http://jcflowers1.iweb.bsu.edu/rlo/510sylsp2009.htm

Catalog Information
Contact Information
Instructor
Rationale
Objectives
Content Outline
Format

Calendar
Student Evaluation & Major Activities
Grading System
Course Evaluation
Resources
Audit Policy
Special Student Needs


Catalog Information:

Course Numbers and Title:
ITEDU 510:
Technology: Use and Assessment
Credit:
3 graduate credit hours
Prerequisites:
(none)
Catalog Description:
"Analyzes the use and assessment of technology. Topics include usability testing, user surveying, technology assessment techniques, environmental impact assessment, and forecasting."
Delivery:
Internet
Semester:
Spring, 2009
Class begins January 12, 2009.
Revision Date:
November 11, 2008

Contact Information:

Courseware:

This course makes use of Blackboard courseware.

BSU Blackboard Portal:
http://my.bsu.edu

Homework and Weekly Assignments:

Weekly lessons will be posted by 9 p.m. (EST) on Monday nights. You will find the first week's assignments at the following page, and once the course starts you will be given a link to the page where future assignments will be posted:

jcflowers1.iweb.bsu.edu/rlo/510hwsp2009.htm

Modules / Online Instruction:

The first two modules can be seen at the following location, but after the course begins, you will be provided a link to the modules site where all modules will eventually be available:

jcflowers1.iweb.bsu.edu/rlo/5102mods.htm

Acrobat Connect (Breeze) Meeting Room:

At the beginning of the semester, a link will be placed near the top of the Weekly Assignments Page to a video conferencing room to be used in our class. While optional, this two-way audio/video system can be a wonderful addition to our tools for communication. To participate, you will need a broadband connection. However, enhanced participation will be possible if you have a microphone/headset, and even more if you have a webcam.

Access:

Students should have broadband access and the current versions of Internet Explorer, Microsoft Office, Real Player, and Adobe Acrobat Reader. (Note: Microsoft Office is available at a greatly reduced rate through Ball State University.) Students should also have a webcam and a headphones with a microphone.
Security:
Student postings and other communication features of the courseware are restricted to those with access as a class student, instructor, aide, or administrator.

Class Hours:

This is an Internet course, so students access the course site and complete the requirements at hours convenient for them.

Instructor:


Jim Flowers
Dr. Jim Flowers
Professor & Director of Online Education
Department of Technology
AT 130A
Phone: (765) 285-2879
FAX (765) 285-2162
jcflowers1@bsu.edu

Office Hours (Eastern Time):

My formal office hours this semester are from 9:15 am to 12:15 pm each Thursday, however, I'm available throughout the week. But the best way to reach me is by Email. However, do not be surprised if an Email you send after business hours on Friday does not receive a reply before Monday.

Homepage:

jcflowers1.iweb.bsu.edu/flowers.htm

Rationale:

Too often, people use technology inappropriately. Both individual and societal decision making regarding technology would be improved by an in depth examination of how we use technology, and how it could be more wisely used. Students take a detailed and critical look at how people use technology, including a study of usability research, criteria of usability, and trends of use. Problems and solutions regarding usability are examined.

Technology assessment is an important tool for industry, agencies, consumers, and citizens to ensure that technological decisions are sound and appropriate. In this course, students assess the impacts of technology on the environment, society, and the individual.


Objectives:

By the end of this course, the learners should be able to:
1. Identify individuals and other resources helpful in the study of technology use and assessment.

2. Analyze how individuals and organizations adopt technologies.

3. Analyze product usability and perform usability research.

4. Interpret and perform a formal technology assessment or environmental impact assessment, using forecasting techniques to predict future outcomes and impacts of technological decisions.

5. (Please note: The course's fifth learning objective is to be written individually by each student and applies specifically to that student's learning needs and expectations related to the course topic. After the student and instructor  contractually agree to the fifth objective, the student will identify a project or learning activity to best meet this learning objective. This project and the method of assessment will also be subject to contractual agreement between individual students and the instructor.)
 


Content Outline:

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

1. Orientation to the online course format:
A. Intro
B. Logging in to the course
C. Navigating Blackboard
D. Online communication.
E. Conducting research using the Web and the BSU Library
F. Getting help
G. Schedule of lessons, readings, activities, and due dates.
2. Introduction to technology use and assessment
A. Intro
B. The scope of technology
C. Intro to the study of using technology
3. Proposing an individualized course objective
A. Introduction
B. Developing the objective
C. Using the digital drop box
4. Product usability
A. Introduction
B. Product design criteria
C. User-centered design
D. Product users
E. Anthropometrics
F. Application of anthropometrics or  ergonomics
G. Universal Design
5. Usability research
A. Introduction
B. Usability
C. Usability engineering

D. Usability tests
E. Planning usability tests
F. Conducting usability tests
G. Reporting usability test results
6. Web page creation
A. Introduction
B. Planning
C. Server space
D. Tools

E. Hyperlinks
G. Posting
H. Verifying
I. Maintenance
7. Other issues related to the study of the use of technology
A. Introduction
B. Other use-related research
C. User surveys
D. Instructions for users
8. Introduction to technology assessment
A. Overview of TA
B. Local & informal TA
C. TA in technology education

D. TA in technology education
E. Health technology assessment
F. Environmental impact assessment
G. Sustainability
H. TA documents
I. Critiquing technology assessments
9. Performing a technology assessment
A. Introduction
B. Logistics
C. Technology assessment techniques
1. Risk analysis 
2. Brainstorming
3. Interpretive structural modeling 
4. Trend extrapolation 
5. Opinion measurement 
6. Scenarios 
7. Checklists 
8. Relevance trees 
9. Cross-effect matrices 
10. Simulation models 
11. Sensitivity analysis 
12. Probabilistic techniques 
13. Benefit-cost analysis 
14. Export base models 
15. Decision analysis 
16. Policy capture 
17. Life cycle analysis
18. Force field analysis 

Format:

 
This course is offered completely over the Internet. Students will be expected to download course information, instruction, assignments and readings, and to submit their work electronically. Individual work and group work will be required. Students are encouraged to pursue areas of their own interests. Topics are contractual.

Although this is an Internet course, there is considerable one-on-one instruction and cooperative/collaborative learning involved.


Calendar by Week:

(These topics and their timing are subject to change.)
 
Week
Topic
1
Welcome
Orientation to Online Learning
Introduction
2
Individualized Course Objective
Product Usability
3
Usability Research
4
Usability Testing
Web Page Creation
5
Usability Testing
Other Use-Related Issues
6
(Work on Usability Research Project)
7
Intro to Technology Assessment
8
Presentation of Student Projects on Usability Research
Technology Assessment Methods
9
Conferences on Technology Assessment 
10
Conferences on Technology Assessment 
11
Conferences on Technology Assessment 
12
Presentation of Technology Assessment Reports
13
Conferences on Individual Projects
14
Presentation of Student Projects
15

Summary
Review

Methods of Student Evaluation and Major Activities, Tasks:

There are four different components that add together to determine course grades. They are as follows:

    1. Weekly Readings, Assignments, and Formative Quizzes (usually 5 or 10 raw points each)

    2. Usability Research Activity (100 points)

    3. Technology Assessment Activity (150 points)

    4. Student-Identified Project (50 points)


Grading System:

Student grades will be determined by dividing the points earned by the points possible, and using the following chart:
Grade Percentages
A 94.00 % to 100 %
A- 90.00% to 93.99%
B+ 87.00% to 89.99%
B 83.00% to 86.99%
B- 80.00% to 82.99%
C+ 77.00% to 79.99%
C 73.00% to 76.99%
C- 70.00% to 72.99%
D+ 67.00% to 69.99%
D 63.00% to 66.99%
D- 60.00% to 62.99%
F Below 60.00 %

Note: "No course with grades below C (2.0) may be counted in any degree program." (BSU Graduate Catalog)

Course Evaluation:

Students will be asked to fill out an evaluation of the course and instructor, which will not be shown to the instructor until final grades are posted, and then with student names removed.

However, student feedback is welcome at any stage in the course, and has proven to be essential in course improvement.


Texts and Resources:

 

The current APA publication manual is a program requirement in the Master of Arts Degree Programs in Technology Education and Career & Technical Education, and it is required in ITEDU 510:

American Psychological Association. (2001). Publication manual of the American Psychological Association (5th ed.). Washington, DC: Author.

In addition, numerous online resources are provided. Most of these are grouped according to class topics, and these lists are available online at:

  • Using Technology: jcflowers1.iweb.bsu.edu/rlo/linus.htm

  •  
  • Technology Assessment:  jcflowers1.iweb.bsu.edu/rlo/linta.htm
  • This course is based on other references listed at:
    jcflowers1.iweb.bsu.edu/rlo/useassessbib.htm

    For those wishing to purchase a content-based textbook for the added benefits, even though none is required, each of the following three serve to provide helpful information related to the first half of the class, listed in the order in which they are recommended:

    • Barnum, Carol. (2002). Usability testing and research. NY: Longman. (optional)
       
    • Rubin, Jeffrey. (1994). Handbook of usability testing: How to plan, design, and conduct effective tests. NY: Wiley Technical Communication Library. (optional)
       
    • Nielsen, Jakob. (1993). Usability engineering. San Diego, CA: Morgan Kaufman. (optional)

    For the second half of the class, which concentrations on technology assessment, no optional text (still in print) is suggested.


    Audit Policy:

    Students may officially audit this course, provided they are registered as auditing, they do not cause the course enrollment to exceed 20, and they use the equipment and materials only for the activities specified in the class.
     

    Special Student Needs:

    If a student needs course adaptations or accommodation because of a disability, if he or she has emergency medical information to share with the instructor, or if special arrangements must be made in case the building is evacuated, please make an appointment with the instructor as soon as possible. The office location and office hours were stated earlier.


    "Syllabus and Course Guide for ITEDU 510, Spring, 2009"
    All information is subject to change without notification.
    Spring, 2009
    © Jim Flowers
    ITEDU 510: Technology: Use & Assessment
    Department of Technology, Ball State University